||Your Travel International SIM Card is pre-activated and comes ready to use. Your
cell phone number is printed on the materials included in the SIM card
- Insert the Travel SIM Card into your unlocked
GSM cell phone as shown in your
phone's user manual
- Switch on the phone and set your phone to
the proper frequency when outside the US. If you require
assistance please contact us at 1-703-222-7161 (or from your mobile at +1 703-222-7161) or at 1-800-872-7626 from within the US.
- If prompted, enter the PIN code* received with
the SIM card.
- Once the phone registers itself with an
available network (this takes between 30 seconds and 2 minutes),
your phone is ready for use.
* In most cases we will
turn off the SIM PIN code requirement so that it will not be required to
calls using your SIM card
make a call, simply dial a "Plus" (+) symbol, the country code, the
phone number and then press the "Send" or "Yes" key.
Instead of putting the phone to your ear immediately, wait about two
seconds and the phone will ring back, alerting you to answer the phone.
Press the "Send" or "Yes" key and you will hear your call go through.
Just dial a "Plus" (+) symbol, the country code, the city code, and then
the phone number (country code is "1" for the US) and the "Send"
or "Yes" key to
reach any number.
In these few seconds, the SIM card calls you back. This allows you
to control the
calling rate per minute and save.
Important Supplemental Instructions:
From some parts of Iraq (and many other countries) if your phone does
not call you back it may be necessary to dial using either the phone's
menu or the below USSD method. To dial using your phone's menu
look for an option called "TRAVELSIM" or SIM Service, which can be
found either under Extras or Office Tools from the main menu.
If you cannot find "TRAVELSIM" in you phone's menu the USSD method can
be used. Simply dial *146*001, area code, phone number, "#" symbol
and then the "Send" or "Yes" key to call the US. For any other
country, simply dial *146*, country code, phone number, "#" symbol
and then the "Send" or "Yes" key.
Please Note: When calling from the US to your SIM card's
international number, callers will have to dial "011" followed by your
number. We also offer a US-based phone number. For more
Adding credit/Purchasing reloads
The Travel SIM Card
only needs to be reloaded once every 9
months to remain active. Auto reload will keep your SIM card active while it is being regularly used. When it is time to manually reload (9 months since last reload) you can simply
call us and we will add the manual reload directly to your account. To purchase
manual reloads to rollover your SIM card balance please (before 9 months) call our reload center at 1-703-620-0879 (or from your mobile at +1 703-620-0879) or at 1-800-872-7626 from within the US.