| | Your Travel SIM Card is pre-activated and comes ready to use. Your cell phone number is printed on the materials included in the SIM card package.- Insert the Travel SIM Card into your unlocked GSM cell phone as shown in your phone's user manual
- Switch on the phone and set your phone to the proper frequency when outside the US. If you require assistance please contact us at 1-703-222-7161 (or from your mobile at +1 703-222-7161) or at 1-800-872-7626 from within the US.
- If prompted, enter the PIN code* received with the SIM card.
- Once the phone registers itself with an available network (this takes between 30 seconds and 2 minutes), your phone is ready for use.
* In most cases we will turn off the SIM PIN code requirement so that it will not be required to be entered. Making calls using your SIM card To make a call, simply dial a "Plus" (+) symbol, the country code, the phone number and then press the "Send" or "Yes" key.
Instead of putting the phone to your ear immediately, wait about two seconds and the phone will ring back, alerting you to answer the phone. Press the "Send" or "Yes" key and you will hear your call go through.
Just dial a "Plus" (+) symbol, the country code, the city code, and then the phone number (country code is "1" for the US) and the "Send" or "Yes" key to reach any number.
In these few seconds, the SIM card calls you back. This allows you to control the calling rate per minute and save. Important Supplemental Instructions:
From some parts of Iraq (and many other countries) if your phone does not call you back it may be necessary to dial using either the phone's menu or the below USSD method. To dial using your phone's menu look for an option called "TRAVELSIM" or SIM Service, which can be found either under Extras or Office Tools from the main menu.
If you cannot find "TRAVELSIM" in you phone's menu the USSD method can be used. Simply dial *146*001, area code, phone number, "#" symbol and then the "Send" or "Yes" key to call the US. For any other country, simply dial *146*, country code, phone number, "#" symbol and then the "Send" or "Yes" key.
Please Note: When calling from the US to your SIM card's international number, callers will have to dial "011" followed by your number. We also offer a US-based phone number. For more information,
click here. Adding credit/Purchasing reloads
TheTravel SIM Cardonly needs to be reloaded once every 9 months to remain active. When it is time to reload you can simply call us and we will add the reload directly to your account.
Your SIM can also be set to auto reload so that you never again will run out of time when you need it the most. Existing customers have found this feature extremely valuable as it is difficult to determine exactly how many minutes will be needed on a specific trip overseas. For more information or to purchase reloads for your SIM card please call our reload center at 1-703-620-0879 (or from your mobile at +1 703-620-0879) or at 1-800-872-7626 from within the US.
Using Optional GPRS Data Roaming With Your Travel International SIM Detailed below are the GPRS data settings for the Travel International global roaming SIM. Thanks to a special promotion all GPRS data throughout the European Union debits at just 39 Eurocents per 100kb. 100 kb on most cell phones (not the iPhone) is typically about 10 emails, or 1 email with a medium sized attachment. If you need BlackBerry Data, or are traveling outside of the European Union be sure to consider our International France SFR SIM (see bottom of this page for link).
Please note that the carrier does not list all available unlocked GSM phones as compatible with this service. We cannot guarantee the correctness or validity of the GPRS settings published below and therefore cannot guarantee that the GPRS settings below will work with your phone.
It is also worth noting that the Travel SIM requires that GPRS services are activated before GPRS services can be accessed via a mobile phone, therefore you should check with us to make sure that you have GPRS activated on your phone account before attempting to change GPRS settings on your phone.
Please make sure that you write down your old GPRS settings if your phone can only store one set of GPRS settings at a time before you make changes so that you can easily restore the original settings after returning from your trip.
Below are the required fields needed to set up your phones WAP/GPRS data settings if your phone does not pull the settings automatically from the SIM.
See your phone's instruction manual to determine how to enter a data profile to change your GPRS data settings if your unsure how to get started (your data profile can usually be found in your phones menu under web access access points, connection, or data settings).
Choose create a new profile/entry
Scroll down to "homepage" and enter your preferred homepage (we sugggest wap.google.com) note: do not enter www before entering the homepage.
Go to "name" and type in a name for the new data connection (we suggest Travel)
If a data bearer option is in your menu select packet data
Scroll to "GPRS APN" and type send.ee
Go to "user name" and enter your SIMs 3725 number
Under "password" make sure field is blank
save your settings
InTouch SmartCards can only provide a limited amount of support configuring these settings. If you are not comfortable changing these settings on your own please call us before purchasing this SIM if you intend to use data. |
